SWISS POST GROUP · SOVEREIGN BY DESIGN
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The world’s best trained Autonomous SASE

AI just
Reset
The Race.

Human-speed security is over. Palo Alto, Fortinet and Zscaler had a decade. AI just reset the race. We run it on 35 years of operational data no competitor can buy, with Level-3 engineers owning every critical call. No L1. No L2. No queue.

Forrester Wave™ SASE Leader · Q3 202635y operational data180+ countriesA Swiss Post company
System status AUTONOMOUS · ONLINE
Operational data
35 years
AI agents
▲ Scaling
Human override
Level-3 · 24/7
Reach
Global
Category
Autonomous SASE
The people-shaped AI · a growing family of operators

Meet the operators.
The AI that runs your SASE.

Not one “AI”, but a team of named, accountable agents - each trained on 35 years of operational data, each with one job. They diagnose, decide and act inside your tenant, with Level-3 engineers owning every critical call.

One platform · three operating models

One platform.
Your level of control.

Operate the platform yourself, augment your team with AI, or have Open Systems run it for you. You can evolve between operating models without changing platforms or providers.

01

Self-serve Platform

Live
= the platform
Run it yourself

The full SASE platform: zero-trust access, secure network, autonomous ops. API-first, self-serve.

ZTNASWGSD-WANAPI
Explore Platform
  • Full SASE / SSE platform
  • Public API & documentation
  • Self-onboarding
  • Terraform & webhooks
You operate
Yourself
We operate
Platform only
Accountability
Yours
Best for
API-first teams
02

AIOps

Rolling out
= Platform + AI Agents
Run it with our AI

AI Copilot and agents trained on 35 years of operations run the platform, for teams with no SOC.

AI CopilotAI AgentsLucy
Explore AIOps
  • Everything in Self-serve Platform
  • AI Copilot & Agents (Lucy)
  • Autonomous operations, HITL
  • Guided remediation
You operate
With AI
We operate
Agents + HITL
Accountability
Shared
Best for
No-SOC teams
03

Mission Control

Live
= Platform + AI + humans
We run it for you

Level-3 engineers, 24/7: senior specialists, no ticket triage, no queue. The AI does the work; our experts set the direction and own the outcome. Maximum accountability, minimum effort.

Level-324/7Incident response
Explore Mission Control
  • Everything in AIOps
  • Level-3 engineers, 24/7
  • Expert-led incident response
  • We answer for it
You operate
Set direction
We operate
End to end
Accountability
Ours (L3)
Best for
Max accountability

A different way to operate SASE.

Move to Open Systems from

35 years.

The fuel nobody else has

More than 35 years of operating complex enterprise environments have shaped how our platform detects issues, guides decisions and automates operational work. This knowledge is embedded in our workflows, engineering practices and growing family of AI operators.

Explore the Intelligence layer
Meet Lucy

AI that acts like a Level-3 engineer.

Our Mission Control engineers train agents on real ticket data for automated root-cause analysis. Replicated means the agent would have executed the exact same steps and tools as a human Level-3 engineer.

  • Autonomous root-cause analysis
  • Policy automation with HITL (Human-in-the-loop) approval boundaries
  • Trained on logs, firewall & ticket data, 35 years deep
  • Escalates to humans the moment it matters
lucy@open-systems · autonomous-ops
lucy > incident #48217 detected, anomalous egress
analyze --scope edge --depth full
› correlating 35y baseline + live telemetry…
› root cause: misconfigured ZTNA policy (site-DE-04)
propose remediation --safe
✓ rollback policy → revision 2291
HITL (Human-in-the-loop) approval required, Level-3
human > approved ✓
✓ resolved in 41s · replicated L3 workflow
Meet Nemesis · AI red team

Find it before they do.

A deep Security Check shows exactly where you are exposed, and how to close it.

Book a Security Check Meet Kratos
Why we win

Three things no one can copy.

AI-Native

35 years of operational data fuel autonomous operations. Built for it, not bolted on.

autonomous opsproprietary data

Human Accountability

AI runs the operation. Level-3 experts set the boundaries and own every critical call. No L1, no L2.

Level-324/7

Sovereign-aware

Your data, your jurisdiction. Region-pinned, with the evidence to prove it. Every subprocessor and residual risk on the table, not a slogan.

data residencyevidence-based
One integrated SASE platform

Networking, security and operations - designed as one.

Open Systems combines SD-WAN, SSE, operational intelligence and Mission Control in one platform. Because every layer shares the same context, teams can diagnose faster, automate safely and act without reconstructing the problem across separate tools and providers.

Proof

Not a pitch. A track record.

These are enterprises that run their global network and security with us - and the numbers they got, not the ones we wanted.

Gartner® Peer Insights™
Gartner Peer Insights: Open Systems SD-WAN rated 4.9 out of 5, 94% recommendGartner Peer Insights: Open Systems Security Service Edge rated 4.6 out of 5, 93% recommend

Customer stories: names you know, results they got.

One snapshot per customer - the industry, the case, and the numbers, at a glance.

They’re monitoring our environment proactively. So a lot of times they will tell us, ‘Hey, we fixed this’ - and we didn’t even know there was a problem.
Chris Hall · VP of Global Information Technology, KEMET
The bottom line

What it all adds up to.

Enterprises don’t just buy Open Systems. They stay, they recommend us, and independent reviewers say the same.

98%
Enterprises stay
Annual retention rate
69 NPS*
They recommend us
*Net Promoter Score
4.9 / 5
Peers rate us top
4.9 out of 5 starsGartner Peer Insights · 34 SD-WAN reviews

Gartner and Peer Insights are trademarks of Gartner, Inc. Peer Insights content reflects individual end-user opinions and is not a statement of fact.

The people behind the AI

When it matters,
a person owns the call.

Not a queue, not a script. The same Level-3 engineers who train the AI stand behind every critical decision. That is what human-backed means.

Meet Mission Control
Developers & API

Built API-first.
Build on top of us.

Every capability is a documented endpoint. Provision sites, write zero-trust policy, query the AI and drive incidents straight from your own code, CI/CD or Terraform. No console lock-in.

Public REST APISDKsTerraformWebhooksOpenAPI 3.1
provision a site in three lines
$ os auth login --token $OS_API_KEY
authenticated · org: acme-global
$ os sites create --name berlin-04 --ztna on
site live in 6s
$ os policy apply -f zero-trust.yaml
142 rules · 0 conflicts · validated by lucy
› docs: developers.open-systems.com
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